Our track record is among the best in the city. After over 16 years in business, we have never received a single negative review or had a single ROC complaint filed, a claim very few roofing companies can make. In fact, a quick internet search will reveal numerous 5-star reviews from our satisfied customers.
We are accredited with the Better Business Bureau of Southern Arizona, where we hold an A+ Rating and 100% 5-star reviews. We have 100% 5-star reviews on Google, and our record with the Arizona Registrar of Contractors is impeccable. The vast majority of our business actually comes from repeat customers and customer referrals. Pro Tip: As a consumer, you should always take the time to check out any contractors you are considering to ensure that they have a good, clean track record. You deserve a contractor you can trust!
Direct Owner Involvement
Tired of dealing with a random service rep or salesperson every time you reach out to a business? Not the case with Desert Sun Roofing! Owner Jeremiah Nidey, a Tucson local with over 20 years of roofing experience, is on-site for every one of our roofing projects personally, to ensure quality and to work directly with the customer.
From phone calls to estimates to the roofing project’s completion, customers are able to deal person-to-person with Desert Sun’s owner. He can be reached directly, 7 days a week, by phone, email, or even text messaging. Jeremiah is always delighted to take the time to address every customer’s needs, throughout all phases of each roofing project.
Commitment To Quality
100% CUSTOMER SATISFACTION
At Desert Sun, customer service is our primary goal. We stand ready to answer any of our customer’s questions in detail and directly address any of their concerns. We never leave a roofing project until we are certain our customers are totally satisfied with our service.
Our roofers are friendly, professional, and always aim to please. Desert Sun’s business model has always been to remain small and local, that way we can give each and every customer the attention they deserve. So often, nowadays, it seems like businesses are only concerned with “the bottom line”, but at Desert Sun Roofing the classic virtues of real customer service are still alive and well!